PLASTIC FREE SHIPPING
FREE pick up/ drop off for LOCAL orders only (Venus Bay, Tarwin Lower, Inverloch and Leongatha, Victoria).
Standard shipping within Australian is calculated based off the weight of the item(s) or, if your order is over $150 - it's free!
Express postage is currently not available.
Due to COVID-19 international shipping is temporarily unavailable.
All items ordered with a pre-order item(s) will be shipped together. If you would like to receive the item(s) separately, you must place the order separately however; if you have already placed the order and you are desperate to receive the item(s) that are in stock, please contact us at firstname.lastname@example.org.
Generally, all orders are dispatched within 1 -3 business days. Nature Inspired delivers exclusively via registered mail with Australia Post, please see below for recommended delivery times:
For Domestic orders:
For all orders going to VIC approx. 2 - 5 Business days.
For all orders going interstate approx. 3 - 10 Business days
Please note that due to COVID-19 there are some delays in transit and we appreciate your patience. Once your order has been processed you will be supplied with a tracking number. Please keep your tracking number safe and use this for your own future reference. If you would like to know where your order is after it has left Nature Inspired's head office, please contact Australia Post with your tracking details for further assistance.
Nature Inspired will do the best it can to ensure your delivery reaches you in a timely manner. Please keep in mind Nature Inspired is located in a small rural town and cannot be held liable for any postage delays, lost or damaged goods that might have occurred by our postage carriers or any person(s) that held your good once they leave Nature Inspired's head office.
It is out of Nature Inspired's control if deliveries are held up due to public holidays, busy postal periods (i.e. Christmas), or when supplied with an incorrect postal address.
Received something faulty?
A replacement item will be offered to try and fill your original order, if stock availability prohibits this from happening then a full refund of the purchase price including postage will be issued. We apologise for any inconvenience.
Please note, Nature Inspired only offers refunds on faulty manufactured items.
It is the customers responsibility to check over their purchase and notify Nature Inspired of any faults within 14 days of their purchase date. If a fault is found after this period your refund claim may not be accepted.
Please ensure you read the care instructions for your items. We cannot accept returns on mistreated items.
Nature Inspired do not accept refunds, returns or exchanges for items purchased in the clearance section or on gift vouchers.
Not what you were expecting?
Nature Inspired gladly accepts returns of unused merchandise within 14 days of receipt of purchase (for Australian customers only).
To return an item, please contact us at email@example.com
Please post your return (as quickly as possible) using a reputable postage service and keep your tracking number handy. All items are your responsibility until they reach our head office. Please include your proof of purchase with your return.
Please note: All items must be returned UNUSED and in the ORIGINAL PACKAGING for a refund to be processed. Shipping and handling will not be refunded.
Please wait patiently, we will contact you once your return has been received and confirmed it meets the refund conditions above.
RETURNS: PO BOX 115, TARWIN LOWER, VIC 3956, AUSTRALIA